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How Do Different Generations Act on Social Media?

Article Language: English
May 9, 2019,

In order to successfully target your social media, you have to know where they are and what they’re doing. How do people of different ages use social media?


How Are Your Customer TouchPoints?

Article Language: English
April 9, 2019,

This customer touchpoint tool helps you improve the way you “touch” a customer or potential customer during the entire lifecycle with your business.


What Do Customers Want from Local Businesses?

Article Language: English
March 21, 2019,

Customers trust and use local businesses, and even prefer them to national chains. Learn how to leverage your local advantage.


Top 8 Retail Do’s and Don’ts

Article Language: English

Small mistakes can be enough to drive customers away from your store, never to return. Learn 8 common “retail turnoffs” and how to avoid them. Read more


Small Business Customer Experience: How to Get It Right

Article Language: English
January 16, 2019

Learn why customer experience is crucial for small business growth and the steps needed to deliver a top-notch experience for your customers.

Recorded Webinar

Can Customer Engagement Increase Your Profits?

Event Language: English
October 11, 2018, 1:00pm EDT

In this webinar, we’ll discuss how to help improve your interactions with customers and establish a strong digital presence to boost your bottom line. Read more

View Webinar